Together yet Alone

Man is a social animal and isolation can drive them crazy. On the other hand, in today’s modern world, humans also measure happiness and personal satisfaction through achievements such as having a career, wealth and self-perception. In thriving to achieve these goals, we lose our social connections. And as the social fabric weakens, more and …

4 Steps to Handle Angry Customers

Handling angry customers tactfully is the key to long term customer loyalty. Whether the problem of the customer is resolved successfully or not, a valuable customer would still come back if you know exactly how to act and react to handle an angry customer and this is what I have learned from my personal experience …

Transition from student to a Teacher ~ A realization

Being an Instructor, I usually don't give advice to the undergrad students because of their faces that communicate me messages as 'Who are you? Our Mother?' , 'Stop pretending to be our mom', 'We know better than you' and 'As if we are listening to you'  looks. So, usually I avoid talking stuff other than …

The story of the Booger Man

This is the story of a guy at my workplace of how he got the name "Booger Man". It is his loathing habit of playing around with his boogers shamelessly and boldly that surprised me and got him the honors of becoming the subject of my very first blog. Always dressed in dress pants and a collar …